FAQ

Frequently Asked Questions

FAQ -Frequently Asked Questions

In this FAQ, I answer the most frequently asked questions from my clients about IT consulting, NAS systems, and web design. Many topics come up repeatedly, which is why I have summarized the most important answers here in a compact way. This saves you time and gives you a quick overview of my services and working methods. Whether you want to know how a NAS works, whether a website can be edited later on, or what advantages my personal consulting offers – here you will find clear and practical information.

What makes WiKon-IT special?

I offer personal consulting without call centers and focus on tailored solutions instead of standard products. Direct contact and clear communication ensure that you always have a competent partner at your side.

Which companies benefit from your services?

Especially small and medium-sized businesses that do not have their own IT department. They receive practical solutions that reduce costs and simplify processes.

Do you also work with private clients?

Yes. In addition to businesses, I also support private clients who, for example, need help setting up a NAS or creating their own website.

How does working with WiKon-IT look like?

After an initial consultation, you will receive an individual concept. I implement the solutions technically, explain the handling in an understandable way, and remain available for support afterwards.

Do you set up NAS systems completely?

Yes. From installation to user management, backup strategy, and secure remote access, I take care of all steps. You will receive a fully operational system right away.

Do you also provide support for issues with existing NAS systems?

Yes. Whether it’s configuration errors, security concerns, or storage expansion – I help you use your existing NAS optimally and operate it securely.

Do you also create websites for small businesses?

Yes. My focus is on modern, functional websites for companies and self-employed professionals. I place great importance on clear design and a user-friendly structure.

How do you ensure that my website is both professional and user-friendly?

I combine technical expertise with a clear, modern design. Each website is developed to display optimally on all devices, load quickly, and be easy to use. This gives you a professional online presence that highlights your content and provides visitors with a pleasant user experience.

Do you offer search engine optimization (SEO)?

Yes. Every website is built to be search engine friendly. If desired, I also provide ongoing SEO optimization to increase your visibility in the long term.

How does the creation of a website with you work?

We start with a conversation about your goals. Then I create a concept, set up the site technically, and adjust the design and content. You decide when the site goes online.

Do you also develop custom software solutions?

Yes, I program small, tailored automations, e.g. for Excel, databases, or standalone software.

Is the initial consultation free of charge?

Yes, the initial consultation is free of charge and non-binding for you. Only afterwards do you decide whether you would like to proceed with a collaboration.

Do I have to decide immediately after the initial consultation?

No. You will receive a transparent assessment and can take your time to decide whether you would like to accept my offer.

How quickly can I get support with problems?

Usually at short notice – most often on the same day, depending on the scope and urgency.

Do you also offer long-term support packages?

Yes. In addition to one-time projects, you can also book ongoing support – for example, for maintenance, updates, or continuous optimization of your systems or website.

Have an idea? I’ll bring it to life.

Contact me for a non-binding conversation about your project.

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